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AI success starts with people, not technology. The first pillar of our Operational Excellence framework for AI success is Team. Culture eats strategy for breakfast. If your people aren’t aligned, no strategy or technology will save you.
Key elements for success:
- Clear roles and accountability → inspired by Scaling Up & EOS practices
- Right people in the right roles → as Jim Collins said: “First who, then what.”
- Performance-driven culture → focus on results, not effort
Reflection: Would you re-hire every member of your team today? And are you leveraging their unique strengths to the fullest?
Next up in this series: Pillar 2 – Process. How clear and aligned are your ways of working? If you’d like to learn more, follow me for more insights on building the foundations for AI success.
